The College provides a staff of professionals to assist all students in planning and selecting appropriate educational goals. Counseling is an ongoing process that assists with personal, academic, and financial aid concerns. The counseling services for Wallace Community College students are offered through Wallace Community College's student student development division and through federal programs for those students who qualify. Students are made aware of the available counseling services through the College Catalog and Student Handbook and through orientation classes. Procedures for personal, academic, and financial counseling are as follows:

ACADEMIC
Students having difficulty with academic coursework are encouraged to seek help from their individual instructors. Students with special problems may be referred to a College counselor, the Assistant Dean of Student Affairs, the Dean of Student Affairs, or the Coordinator of Student Affairs. Students with disabilities are referred to the American with Disabilities Act (ADA) Coordinator. The mathematics department, Wallace Campus, has math tutors available for day and evening students. Additional tutorial services are available for qualified students through federally funded student support services programs.

FINANCIAL
Students encountering financial problems should be referred to the Director of Student Financial Aid or other financial aid personnel who will assist them regarding scholarships, grants, and College work-study. Students needing further assistance should be referred to a College counselor for possible community resource referral.

PERSONAL
Personal counseling is an ongoing process at Wallace Community College.  Two counselors are available for students on the Wallace Campus. There is also a counselor with Student Support Services, a federally funded program, for students qualifying for their services. On the Sparks Campus at Eufaula, students have access to the Dean of Student Services, the Coordinator of Student Affairs, the Financial Aid Coordinator, and an array of counselors through the federal TRIO programs – Student Support Services, Talent Search, and Upward Bound. However, federal regulations dictate that counselors for TRIO programs can only assist eligible students. Each campus has an open door policy for students and appointments can be scheduled. Administrators/faculty/staff shall refer any student encountering personal difficulty affecting academic pursuits to a College counselor, Assistant Dean of Student Affairs, the Coordinator of Student Affairs, or the Dean of Student Affairs.  If any student  requires more extensive personal counseling than the counselors are able to provide, the counselor will refer the student to an appropriate agency or other source of help, such as The Clearing House, Spectra Care, House of Ruth, etc. A Resource Manual is available in the Counseling Offices and the Student Affairs Department at each campus.