Microcomputer specialists monitor the performance of the computer systems, such as company servers, and the computers and tablets assigned to employees. They staff help desks to answer users’ questions when something goes wrong, even if the solution is something as simple as telling the user to ensure the computer or peripheral system is plugged in or connected. They ensure systems operate without error and deploy equipment, peripherals, and software for employee use. They also develop computer-system training programs, and system manuals and provide end-user training for hardware, software, and any peripherals.
Some of the courses you will take in this program are:
- Hardware Support
- Software Support
- Network Communications
- Linux I
- IT Fundamentals
Overall employment of computer support specialists is projected to grow 9% from 2020 to 2030, about as fast as the average for all occupations. About 70,400 openings for computer support specialists are projected each year, on average, over the decade.