Prepare to use Honorlock for the first time at Honorlock Student Prep! This tutorial takes you step-by-step and even gives you the chance to practice! This is HIGHLY recommended for anyone new to Honorlock.
Requirements for Using Honorlock
Before you can take an Honorlock-proctored exam, you will need:
- A computer with a working webcam and microphone.
- You cannot take an Honorlock-proctored exam with a mobile device or tablet.
- A stable internet connection
- Google Chrome installed on your computer.
- Google Chrome is the only browser that can be used for a proctored exam.
- The Honorlock Chrome Extension installed.
- Wallace Community College ID
Troubleshooting Tips from Honorlock
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- Student Toolbar: During assessments, exam takers have quick access to mid-exam tools via the student toolbar located at the bottom of the testing window.
- Access Codes: When the Honorlock integration is working properly, students will not be prompted to enter an access code to start the quiz.
If you see a prompt to enter an access code in Canvas, something on your computer is interfering with Honorlock.
- Are you using the Chrome browser?
- Have you installed the Honorlock extension?
- Are you using an approved device? *no smartphones or tablets*
If you have checked all of these and are still getting the Access Code message, you should start a live chat with Honorlock support for troubleshooting assistance.
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- Minimum System Requirements: Students must be using a recent version of Google Chrome and a supported operating system to use Honorlock. You can run a system check from Honorlock’s support page to ensure that your device and browser meet minimum system requirements.
- Test Taker – Quick Fixes
- Getting Support
- LIVE CHAT (available 24/7/365): honorlock.com/support/ or click the chat bubble while you have Honorlock open in your Canvas course. Test takers can use this feature to get immediate support while taking an exam.
- EMAIL: support@honorlock.com