Find answers to the most frequently asked questions below.

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All online courses require an internet connection. And although they may have different technical requirements, all online courses are offered through WCC’s Blackboard , a web-based learning management system. Generally, you’ll interact with the instructor and other students via email, discussion boards, interactive chat rooms, video conferences, and/or phone.

For more information about the recommended minimum technical requirements visit

If you are having technical issues, your first contact should be the ITS Helpdesk.  In most cases they will be able to resolve your questions. The ITS Helpdesk will also be able to direct you to the right resource if you need additional support.

Students who excel in online courses are generally organized, motivated, independent, and have good time-management skills.

Methods vary by course and instructor but may include pre-recorded or synchronous lectures, videos, podcasts, PowerPoint slides, interactive chat rooms, blog posts, and more. Please refer to the syllabus for your course for details about how your class will be taught.

Log in using your Govnet username and password that you created.

For more information on Govnet and passwords visit Govnet Information.

Click here for an easy tutorial on accessing Blackboard

Your course will not appear in Blackboard until the first day the course begins.

There are no formal class times. All learning happens online, so participants are able to complete the course on their own time at their own pace. That said, there are certain deadlines that must be met on a weekly basis with the goal of keeping the majority of the group focused on the same topics to maximize social interactions.  Online courses require you to adhere to due dates for assignments, quizzes, tests, etc.

You will find the course syllabus in Blackboard on the first day of class.

Questions about assignments or any part of the class should be directed to the instructor by email through Blackboard.

Internet courses require proctored assessments. Students may choose to test on-campus at no charge, or test remotely using ProctorU for a fee. The number of proctored assessments vary by course.

To request accommodations for an online course, please contact Disability Support Services.

Netiquette refers to rules of good behavior in Internet communication. The cardinal rule, of course, is to be considerate of other people, even though you may never have to face them.