Comments or complaints regarding the PTA Program or program graduates should follow the PTA program policy as outlined below:
Complaints regarding the program or the program graduates should be first addressed to the PTA Program Director or Allied Health Division Director. Complaints that are unable to be resolved at the program or division level will be routed to the Associate Dean of Health Sciences and then to the Dean of Instructional Affairs, if necessary. All complaints will be documented, including the projected outcome, and kept on file at the program facility. Records of all correspondence shall be maintained by the PTA Program Director in a file marked confidential for five (5) years. Thereafter they shall be destroyed.
Comments or complaints regarding accreditation of the PTA Program should be addressed to the Commission on Accreditation in Physical Therapy Education. This Commission is located at 3030 Potomac Ave., Suite 100, Alexandria, Virginia 22305.